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Thank You Telstra; Your Outage Has Opened Our Eyes
By Automated Electrics
Thank you Telstra for that brief period this week where our mobiles remained silent, we put our phones down, our efficiency soared and we were able to get a ton of work finished without disruptions!
Thank you Telstra also for reminding us that we need to be mindful of the points of failure within our own systems and processes, because if your chief operations officer Kate McKenzie is correct, this large and sophisticated system of yours can be brought down by one person’s simple mistake!
Thank you Telstra also for reminding us that we need to be mindful of the points of failure within our own systems and processes, because if your chief operations officer Kate McKenzie is correct, this large and sophisticated system of yours can be brought down by one person’s simple mistake!
Telstra’s official statement was that a field technician “failed to follow the correct procedure” and brought a major telecommunications system to its knees due to an “embarrassing human error”. Comforting to know that a specific procedure needs to be followed to keep Australia’s biggest telecommunications network running.
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